運送政策

Shipping Policy

1.    Shipping Information
We offer shipping to addresses within Malaysia. Orders are processed within 1-2 business days.

2.    Shipping Rates
Shipping rates are calculated based on the weight and dimensions of your order and the delivery location. You will see the shipping costs during checkout.

3.    Delivery Time
Standard delivery times are between 3-7 business days. Delivery times may vary depending on your location and any unforeseen delays.

4.    Order Tracking
Once your order has been shipped, you will receive a tracking number to monitor its progress.

5.    Shipping Issues
If your order is damaged or lost in transit, please contact us within 7 days of receiving your order. We will work to resolve the issue promptly.

6.    International Shipping
Currently, we do not offer international shipping.

Contact Us
For shipping inquiries, please contact us at:  
Phone: +6011-5997-3401  
Email: spotpet.my@gmail.com